Questions, answered

AlibabaTrack is a reference hub built for buyers who shop across Alibaba.com, 1688, Taobao, Tmall, and related platforms. Everything here is designed to work alongside those marketplaces — tracking, freight planning, and customs guidance in one place.

No. Tracking is open and free. Paste a tracking number, bill of lading, or carrier name and you’ll see the result right away — no sign-up needed.

Orders and shipments from Alibaba.com, 1688, Taobao, Tmall, AliExpress, and Cainiao, plus major courier and ocean carriers.

We pull the carrier’s own tracking updates when available and try to detect the carrier automatically. Coverage varies by carrier and route, so treat results as a guide and check the carrier’s site for high-value shipments.

From published tariff and de minimis schedules for each market. These are reference values that can change, so confirm the current rate before you book.

The shipment value below which a country waives import duty (and often VAT/GST). Above it, duty and tax usually apply. The home page shows typical thresholds for the US, UK, EU, UAE, and Australia.

A US rule that lets low-value imports (under US $800) clear informally, often duty-free and with lighter paperwork. That’s why many small parcels clear quickly — but it doesn’t apply to every product or route.

Use our HS Code Lookup tool. The code decides your tariff rate, so getting it right up front avoids surprises and re-classification at the border.

AlibabaTrack runs a China buying agency that purchases from 1688/Taobao on your behalf and consolidates your parcels — see our Sourcing Service. For pure freight, the Partners directory points you to vetted carriers, and the planning tools help you estimate volume, transit time, and duties before you reach out.

Yes. The Volume Calculator, Transit Matrix, and HS Code Lookup are free to use, with no sign-up and no email gate.

It turns carton dimensions and quantity into chargeable volume (CBM) and estimates how many cartons fit a 20ft or 40ft container — so you can compare freight rates more accurately.

Typical sea, air, and express lead times and cost tiers across major lanes (US, UK, EU, Australia, Canada), plus each market’s de minimis threshold.

AlibabaTrack is a reference hub for buyers sourcing from the Alibaba ecosystem. We bring together shipment tracking, freight planning tools, customs guidance, and curated resources so you can track, estimate, and plan in one place.

Anyone buying from Alibaba.com, 1688, Taobao, Tmall, or related platforms and wants to track shipments, estimate freight costs, and understand customs basics without jumping between tabs.

Yes. The tracking page, Volume Calculator, Transit Matrix, HS Code Lookup, and guides are free to use, with no sign-up required.

We only use the tracking number or reference you enter to look up results for your session. We don’t store or sell that information.